Privacy
Policy
Welcome to the Urbaneraltd.com Privacy Policy.
Urbaneraltd.com is largest shopping site in Bangladesh. We
always respect your (our customer) privacy and want to protect your personal
information. To learn more, please read this Privacy Policy.
This Privacy Policy explains how we collect and use your personal information.
This Privacy Policy also explains the steps we have taken to secure your
personal information. By visiting the Site directly or through another site,
you accept the practices described in this Policy.
Data protection is a matter of trust and your
privacy is important to us. We shall therefore only use your name and other
information which relates to you in the manner set out in this Privacy Policy. We
will only keep your information for as long as we are either required to by law
or as is relevant for the purposes for which it was collected.
You can visit the Site and browse without
having to provide personal details. During your visit to the Site you remain
anonymous and at no time can we identify you unless you have an account on the
Site and log on with your user name and password.
1. What information
that we collect?:
We may collect various pieces of information
if you seek to place an order for a product with us on the website. We collect,
store and process your data for processing your purchase on the Site and any
possible later claims, and to provide you with our services. We may collect
personal information including, but not limited to, your name, mobile number, date
of birth, email address, delivery address, payment card details or bank account
details.
We will use the information you provide to
enable us to process your orders and to provide you with the services and
information offered through our website and which you request. Further, we will
use the information you provide to administer your account with us; verify and
carry out financial transactions in relation to payments you make; audit the
downloading of data from our website; improve the layout and/or content of the
pages of our website and customize them for users; identify visitors on our
website; carry out research on our users’ demographics; send you information we
think you may find useful or which you have requested from us, including
information about our products and services, provided you have indicated that
you have not objected to being contacted for these purposes. Subject to
obtaining your consent we may contact you by email with details of other
products and services. If you prefer not to receive any marketing
communications from us, you can opt out at any time.
We may pass your name and address on to a
third party in order to make delivery of the product to you (for example to our
courier or supplier). You must only submit to us the Site information which is
accurate and not misleading and you must keep it up to date and inform us of
changes. We cannot assume any liability for misuse of passwords unless
this misuse is our fault.
2. How to collect?:
We may use your personal information for
opinion and market research. Your details are anonymous and will only be used
for statistical purposes. We save the answers to our surveys separately from
your email address. We may also send you other information about us, the Site,
our other websites, our products, sales promotions, our newsletters, anything
relating to other companies in our group or our business partners. If you would
prefer not to receive any of this additional information as detailed in this
paragraph (or any part of it) please click the ‘unsubscribe’ link in any email
that we send to you. Within 7 working days of receipt of your instruction we
will cease to send you information as requested. If your instruction is unclear
we will contact you for clarification.
We may pass your details to other companies in
our group. We may also pass your details to our agents and subcontractors to
help us with any of our uses of your data set out in our Privacy Policy. Please
be aware that we are not responsible for the privacy practices or content of
those third parties or other sites, nor for any third party to whom we transfer
your data in accordance with our Privacy Policy.
3. Cookies:
The acceptance of cookies is not a requirement
for visiting the website. However we would like to point out that the use of
the ‘check box’ functionality on the Site and ordering is only possible with
the activation of cookies. Cookies are tiny text files which identify your
computer to our server as a unique user when you visit certain pages on the
Site and they are stored by your Internet browser on your computer’s hard
drive. Cookies can be used to recognize your Internet Protocol address, saving
you time while you are on, or want to enter, the Site. We only use cookies for
your convenience in using the Site (for example to remember who you are when
you want to amend your shopping cart without having to re-enter your email
address) and not for obtaining or using any other information about you. Your
browser can be set to not accept cookies, but this would restrict your use of
the Site. Please accept our assurance that our use of cookies does not contain
any personal or private details and are free from viruses.
This website uses Google Analytics, a web
analytics service provided by Google, Inc. Google Analytics uses cookies, which
are text files placed on your computer, to help the website analyze how users
use the site. The information generated by the cookie about your use of the
website (including your IP address) will be transmitted to and stored by Google
on servers in the United States. Google will use this information for the
purpose of evaluating your use of the website, compiling reports on website
activity for website operators and providing other services relating to website
activity and internet usage. Google will not associate your IP address with any
other data held by Google.
4. Security:
We have in place appropriate technical and
security measures to prevent unauthorized or unlawful access to or accidental
loss of or destruction or damage to your information. When we collect data
through the Site, we collect your personal details on a secure server. We use
firewalls on our servers. Our security procedures mean that we may occasionally
request proof of identity before we disclose personal information to you. You are
responsible for protecting against unauthorized access to your password and to
your computer.
5. Your rights:
If you are concerned about your data you have
the right to request access to the personal data which we may hold or process
about you. You have the right to require us to correct any inaccuracies in your
data free of charge. At any stage you also have the right to ask us to stop
using your personal data for direct marketing purposes.
We reserve the right
to change or update this policy at any time by placing a prominent notice on
our site. Such changes shall be effective immediately upon posting to this
site.
